Open Positions

A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are growing and are seeking talented and experienced agile Software Developers who can help us further enhance our customer experience!

Software Developers are an integral part of the A2 Hosting team.  We are growing development teams that are dedicated to embracing agile best practices & principles, and Scrum process.  We remotely pair program, test first, and own the code from inception to production. If you are experienced with and interested in a collaborative, remote, team-oriented approach to full stack web development, the A2 Hosting Development team might be the perfect fit for you!

Employment Type:  Full-time, Exempt,100% Telecommute.

What you’ll do:

  • Collaboratively write fully tested, clean, high quality code
  • Find creative and innovative approaches to complex problems
  • Actively participate in and sometimes lead design and architecture decisions
  • Work, learn and lead in a remote cross-functional agile team
  • Grow your skills and continue to advance your craft

Skills & Qualifications:

Must have:

  • Excellent communication skills and comfort with working in a remote agile development environment
  • Drive and motivation to learn, lead and contribute at a high level
  • Experience and comfort with object oriented principles, design and techniques
  • Experience with responsive web application software development (HTML, CSS, JavaScript)
  • Deep experience with at least one general purpose programming language e.g. PHP (preferred), C#, Python
  • Experience with SQL databases
  • Bachelor’s degree in a technical discipline, or many years of directly corresponding experience

Bonus Points:

  • Experience in other programming languages and frameworks a plus, e.g. Angular, TypeScript, Laravel
  • Comfortable with penguins, proficiency in linux command line
  • Experience with TDD, test automation, CI/CD, version control systems e.g. git
  • Experience working on a remote development team
  • Ability to speak to APIs like R2-D2

What we offer:

  • Subsidized health insurance, dental and vision coverage also available.
  • Paid parental leave.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid vacations, holidays and sick time.
  • Regular company events such as summer BBQs and holiday parties.

If you'd like to apply to our team, please submit a resume and a letter telling us why you would be a great fit for our team.

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Summary: The Marketing Coordinator & Community Manager provides project management and administrative support, assists with marketing operations and sales support as assigned by the Marketing Team.  Works independently on special projects according to agreed timelines and special requests.

 

Duties and Responsibilities include the following.  Other duties may be assigned.

 

Support the marketing team in implementing tactical events and programs, and provide project and administrative support. Supports the development and distribution of marketing and sales materials.*

Assist in production of advertising, marketing brochures or other promotional materials.  Keep promotional materials ready for use, inventory stock, place orders, verify receipt.*

Coordinate web content updates, corporate mailings and direct mail. Assist with tracking website stats.*

Assist with the company blog to make it a respected source for the company, as well as industry, knowledge and happenings.*

Manage direct marketing campaigns from planning to delivery and measurement of effectiveness, including newsletter creation and distribution, email campaigns, online and print advertising.*

Plan meetings and trade shows by identifying, registering and coordinating staff members.  Establish contacts, develop schedules and assignments and coordinate the shipping of materials.*

Manage prospect and customer database management and input for direct marketing campaigns.*

Maintain files and information for key vendors such as contacts, solution description, active deals, regional contacts, agreements, specific product information/versions of integration, marketing events, seminars, quotes, RFPs and website content.*

Other support and administrative activities as needed for marketing and sales department

Qualifications:

  • Minimum 2 years of marketing experience.
  • Minimum 2 years of CMS experience, WordPress and/or Expression Engine a plus.
  • Must know and understand advanced features of Excel, Word, Outlook, PowerPoint.
  • Strong organizational and project management skills with the ability to multi-task.
  • Excellent verbal and written communication skills, attention to detail and high level of customer service skills.
  • Experience managing outside agencies and vendors.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
 

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; browsers, mail clients, chat clients and other client-based internet applications; CMS.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are currently seeking an experienced Systems Engineer (SE) specializing or otherwise experienced in networking who can help us further develop our platforms and products as we continue to grow!

The SE is an integral part of the company. This position works closely with the rest of the Systems Team to continually improve upon our existing infrastructure and to keep us up-to-date with new and innovative products & technologies. This position will also diagnose and fix complex hardware, software and network issues along with a heavy focus on R&D and product development.

Employment Type: Full-time, Exempt, 100% Remote eligible

What you'll do:

  • Collaborate with a great team of helpful and like minded people designing and implementing our systems architecture and infrastructure with a keen eye towards security and improving the Support team's tools and experience
  • Learn new things and help determine business value for new technologies and products.
  • Assist and mentor other high level folks as the last line of escalation for technical problems or questions.
  • Help the team establish policies and processes to provide top notch services and help support provide top notch support.
  • Identify processes that can be simplified with code, and then write it.
  • Especially: automate, automate, automate, automate, automate!

What we expect you to bring to the group:

  • 5+ years of Linux and network service (web, mail, DNS, etc.) administration and maintenance experience, with the depth and breadth of knowledge to match.
    • Experience with Windows server would be a huge plus.
  • You'd be comfortable helping the group plan, design and implement large scale internal applications to scratch our own itches, such as automated provisioning systems or datacenter/inventory management or a web frontend to automate and simplify the support experience on our servers.
  • Experience with backend systems programming and scripting
    • Love, or at least competence, with Python is also a big plus
  • A mindset geared towards security and risk mitigation with a willingness to advocate for best practices and identifying possible areas for improvement
  • A strong passion for automation and doing things right, or, failing right, at least making things robust!
  • Familiarity with configuration management systems such as SaltStack/Puppet/Chef/cfEngine would be a plus.
  • Ability to work on your own or in a team.
  • Great written communication skills.
  • A positive attitude and eagerness to share!

We have the following to offer:

  • Subsidized health insurance, dental and vision coverage also available.
  • Paid parental leave.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Generous paid vacations, holidays and sick time.
  • Regular company events such as summer BBQs and holiday parties.
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A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are currently seeking a Solutions Specialist who can help grow our sales team and further enhance the customer experience.

Employment Type: Full-time, non-exempt, 100% telecommute. 

What you will do:

  • Answer warm sales inquiries via phone calls, tickets, and Live Chats - no cold calling required.
  • Work with the client to understand their actual needs and suggest the appropriate service and plan.
  • Translate technical requirements to one or more of our solutions.
  • Escalate complex inquiries to senior Solutions Specialists.
  • Provide weekly performance and trends to Solutions Lead.

Expectations:

  • Identify customer business goals and needs rather than push sales. Focus on the long term client relationship rather than short term revenue.
  • Leverage the Support and Engineering team to create creative solutions for our clients.
  • Must be able to work with others in a team. 
  • Demonstrate excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.
  • Identify and develop strategies to overcome obstacles in the prospect’s decision making process.
  • Be a self-starter with excellent time management and organizational skills.

What we're looking for:

  • Excellent interpersonal skills with direct customer interaction experience.
  • Excellent verbal and written communication skills.
  • Attention to detail and being organized are a must.
  • Knowledge of the web hosting industry is a bonus!

What we offer:

  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid vacations, holidays and sick time.
  • Paid parental leave available.
  • Quarterly bonus program
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The Role:  A2 Hosting is a premiere hosting company seeking a talented individual to serve as our Senior Paid Media Buyer.  The Senior Paid Media Buyer is responsible for the development, execution and analysis of A2 Hosting’s online advertising campaigns including Pay Per Click (PPC), Retargeting, Display and paid social media buying.  The ideal candidate is highly analytical, familiar with online acquisition and has at least 4 years of experience in online advertising.

Examples of responsibilities:

  • Manage the entire online media campaign life cycle from the initial concept to research, testing, execution and analysis.
  • Provide benchmark and tracking reports to upper management on key performance indicators and provide insights on how these translate to the business goals.
  • Oversee weekly and monthly pacing and budget management.
  • Proactively manage relationships with media vendors.
  • Analyze trends in the industry and propose solutions that may not be standard.
  • Develop the strategy for creative ie text ads, image ads, etc.

Required skills:

  • Advanced Google Adwords and Bing Ads experience including management of at least a 5 figure a month budget or more.
  • Experience with Facebook ads, Twitter ads, or other social and RTB media buying
  • Experience with online marketing metrics such as ROI, click-through rate, cost-per-click, cost-per-action, cost-per-lead, conversion rate, average order size, etc.
  • Exceptional analytics, project management skills, writing and organizational skills.
  • Public relations, marketing, sales, community management experience a plus.

What we offer:

  • Telecommuting is allowed and presence at weekly meetings is required, either in-person or via Skype.
  • Subsidized health insurance, dental and vision coverage also available.
  • Paid parental leave.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid vacations, holidays and sick time.
  • Regular company events such as summer BBQs and holiday parties.
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A2 Hosting, Inc. is a premiere web hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills. Excellent communication skills are expected along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set. Ideal candidates should have previous experience in the web hosting industry. Both Windows and Linux hosting experience is preferred. International hires are welcome to apply. 

Employment Type: Full-time, non-exempt, telecommute.

Responsibilities Include:

  • Turn every customer into a brand advocate by delivering a remarkable support experience.
  • Get technical and provide creative solutions for complex user problems. 
  • Go the extra mile to fulfill client support requests. 
  • Collaborate with team members and contribute positively to A2’s Customer Oriented Culture.

Required Skills:

  • Excellent written and verbal communication skills.
  • Familiarity with common web hosting services (Apache HTTP, FTP, SSH, MySQL, DNS)
  • Patience and perseverance to provide technical support to non-technical users.    
  • Some experience with PHP, CSS, web server configuration, Linux CLI and PowerShell. 
  • Familiarity with WordPress and running a website is required.

Benefits:

  • Subsidized health insurance, dental and vision coverage also available.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
  • Quarterly bonus.
  • Company events - previous events included Summer BBQ, holiday party, whirlyball, bowling

Salary:

Depends on technical experience and industry knowledge.

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A2 Hosting, Inc. is a premiere Linux hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills to join our growing support team. Excellent communication skills are required along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set. Ideal candidates should be a Linux user and love a good technical challenge.

Employment Type: Full-time, non-exempt, telecommute.

Position Overview:

Level II (L2) Technicians are responsible for resolving incidents and fulfilling requests escalated to the Advanced Technical Team.  L2 Technicians will collaborate with front line support staff to deliver an unsurpassed support experience to all A2 Hosting clients. L2 Technicians are expected to act as liaisons between the Support Team and the Systems Team, constantly providing feedback that will help improve service reliability.

Expectations:

  • Provide an unsurpassed level of support via email and phone using strong written and verbal communication skills.
  • Ability to demonstrate a high level of empathy, tact, and perseverance when faced with complex technical and non technical issues.
  • Resolve escalated cases from front line staff with a high sense of urgency.
  • Provide guidance and act as mentor to front line staff.
  • Troubleshoot issues involving common web applications (Joomla, Wordpress, Drupal, etc.)
  • Troubleshoot issues involving a  variety of systems including: DNS, Apache, MySQL, cPanel, and others.
  • Collaborate with management and the systems team to solve complex technical issues.
  • Identify potential issues and provide a constant feedback loop to the systems team.
  • Strong willingness and ability to work in a team.
  • Reliable internet connection and personal computer.
  • Assist technical writers by acting as a subject matter expert on technical subjects..

Qualifications:

  • 2+ years previous experience in the web hosting industry preferred.
  • Previous experience with Cloudlinux / cPanel hosting environments.
  • Mastery of the linux command line.
  • Experience with optimizing PHP, MySQL, and Apache configurations.
  • Familiarity with various hypervisors and ability to customize virtual environment to meet clients needs.
  • Ability to troubleshoot and resolve issues across the LAMP stack.
  • Proven track record of providing creative solutions to complex technical problems.
  • Experience using and administrating R1 backup software.
  • Ability to identify and mitigate malware, spam, and other common security problems.
  • Familiarity with commonly used server applications, APF, CSF,  Mod_sec, etc ..  
  • Ability to work with 3rd party vendors to resolve issues.

Nice to have:

  • RHCSA
  • Linux+
  • cPanel University Certification

We have the following to offer:

  • Subsidized health insurance, dental and vision coverage also available.
  • Paid parental leave.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid vacations, holidays and sick time.
  • Regular company events such as summer BBQs and holiday parties.
Apply
Share:

A2 Hosting, Inc. is a premiere hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills. Excellent communication skills are expected along with an honest, self-motivated, strong desire to expand and capitalize on your existing skill set. Ideal candidates should have prior experience servicing internet web applications and services on Windows servers. 

Employment Type: Full-time, non-exempt, telecommute.

Benefits:

  • Subsidized health insurance, dental and vision coverage also available.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
  • Quarterly bonus program
  • Company events - previous events included Summer BBQ, holiday party, whirlyball, bowling

Responsibilities Include:

  • Turn every customer into a brand advocate by delivering a remarkable support experience.
  • Get technical and provide creative solutions for complex user problems. 
  • Go the extra mile to fulfill client support requests. 
  • Collaborate with team members and contribute positively to A2’s Customer Oriented Culture.

Required Skills:

  • Excellent written and verbal communication skills.
  • Familiarity with common web hosting services (ASP.NET, Plesk, FTP, SQL, DNS, RDP and PowerShell)
  • Patience and perseverance to provide technical support to non-technical users.    
  • Familiarity with various email clients such as Outlook and Mac Mail. 
  • In your cover letter, include a sentence about why you want to work for A2. 

Pay is negotiable and dependent on experience level.

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A2 Hosting, Inc. is a premiere Linux hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills. Excellent communication skills are expected along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set. Ideal candidates should be a Linux user and love a good technical challenge.

** US APPLICANTS ONLY **

Employment Type: Full-time, non-exempt, telecommute.

Benefits:

Subsidized health insurance, dental and vision coverage also available.

  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
  • Quarterly bonus program
  • Company events - previous events included Summer BBQ, holiday party, whirlyball, bowling

Examples of Responsibilities:

  • Delighting the customer with technical and non-technical solutions to inquiries via phone, chat, and email.
  • Installing/upgrading web software (Joomla, Wordpress, Drupal, etc.)
  • Troubleshooting a variety of issues including email, DNS, SSL certificates, etc.
  • Identifying critical issues and escalating as needed for best customer experience.

Required Skills:

  • Excellent interpersonal skills with direct customer interaction experience.
  • Experience using LINUX command line environment and common commands
  • Knowledge of required settings for email clients like Outlook and Mac Mail and ability to coach users.
  • Some experience with php, css, html and web server configuration.
  • Facility with a wide variety of software including word processing, CLI-based text editors, chat clients, mail clients, softphones, and other internet technologies.

* Starting pay is $12.30/hr - $14/hr *

** US APPLICANTS ONLY **

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