Knowledge Base

How to create or change the backup configuration for DropSuite Enterprise Backup

DropSuite is the backup solution for VPS and Dedicated servers. With DropSuite Enterprise (DSE), you can back up multiple servers up to the storage limit of your account.

This article describes ongoing configuration steps after the installation of the DSE agent. For information about installation and initial configuration, please see this article. You can configure database backups without installation of the DSE agent.

Accessing the DropSuite Enterprise dashboard

To access the DropSuite Enterprise dashboard, follow these steps:

  1. Log in to the Customer Portal.
    If you do not know how to log in to the Customer Portal, please see this article.
  2. On the Services menu, click MY SERVICES:

    Customer Portal - Services - My Services

  3. To the right of the DSE Server Backup service, click Manage.
  4. On the following page, click Login to Dropsuite. The DropSuite Enterprise Dashboard appears.

Configuring file backups

To configure file backups in DropSuite Enterprise, follow these steps:

  1. In the Server section of the dashboard, select Edit Configuration:

  2. On the Edit Server page, add directories or exclusions to specify which files are backed up (or are not backed up).

    • In the Directories text box, add the directories that should be backed up:

    • In the Exclusions text box, list any subdirectories of directories in the Directories box that should not be backed up:

      In the example above, the /var directory has been selected for backup, but the /var/lib/mysql directory is excluded. This is because MySQL backups will be configured using the DSE Database backup described below.

    • Click Save. DropSuite Enterprise saves your profile.

Configuring database backups

To configure database backups in DropSuite Enterprise, follow these steps:

  1. At the top right corner of the DSE Dashboard, click the Add Database icon . The Add Database page appears.
    • In the Database type list box, select the type of database. In this example, MySQL is shown. The steps are the same for all database types.

    • DSE automatically fills in the default port for the database type you select. If the database is configured to use a different port, in the Port text box, type the port number:

    • In the Host name text box, type the hostname for the server. The hostname can be a domain name that points to the server, or the IP address of the server:

    • In the Database name text box, type the name of the database to back up:

    • In the User name text box, type the user name of the user that has privileges to back up the database:

    • In the Password text box, type the password of the user that has privileges to back up the database:

    • Click Next. DSE tests the connection to ensure it can back up the database. If there is no error, setup continues to the Schedule Backup step.
  2. On the Schedule Backup page, select the frequency and number of backups to retain, as well as when to create the backup.

    • In the Retention list box, select the number of backups to retain. More backups provide a larger number of restore points and longer history, but also use more storage space:

    • In the Frequency list box, select how often a backup should be made. For databases that change frequently, such as shopping carts, a daily backup may be appropriate. For informational sites that are not regularly updated, once a week (or longer) may be acceptable:

    • In the Start time list box, select the starting time for the backup. For best results, choose a time when the activity of your site is low:

    • In the Time zone list box, select a time zone or a city in your time zone:

    • Click Next to go to the Save Profile page.
  3. The Save Profile page enables you to give the scheduled backup a descriptive name, check or change settings, and create an immediate backup if desired:

    • In the Profile Name text box, type a descriptive name like Store Daily Backup or Blog Weekly Backup.
    • Confirm the listed settings to make sure they are what you want.
    • If you want to create a backup immediately, select the Start a backup now check box.
    • Click Save.
  4. Repeat the configuration steps for each database that you want to back up.