How to view information about visitors, bandwidth, and resource usage in cPanel

This article describes how to use cPanel to view information about visitors to your web site, as well as bandwidth and resource usage.

Viewing visitor information

To view information about visitors to your web site, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Visitors tool:
    • If you are using the Jupiter theme, on the Tools page, in the Metrics section, click Visitors:

      cPanel - Metrics - Visitors icon

    • If you are using the Paper Lantern theme, in the METRICS section of the cPanel home page, click Visitors:

      cPanel - Metrics - Visitors icon

  3. Click the magnifying glass symbol to the right of the domain you want to view.

    cPanel displays up to 1000 lines of data about recent visitors to your web site. You can sort the results by clicking a heading. For example, to sort the results by IP address, click IP.

Viewing bandwidth usage

To view information about your web site's bandwidth usage, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Bandwidth tool:
    • If you are using the Jupiter theme, on the Tools page, in the Metrics section, click Bandwidth:

      cPanel - Metrics - Bandwidth icon

    • If you are using the Paper Lantern theme, in the METRICS section of the cPanel home page, click Bandwidth:

      cPanel - Metrics - Bandwidth icon

    cPanel displays bandwidth usage for:

    • The past 24 hours.
    • The past week.
    • The past year.
    • The current month as well as previous months.

    The bandwidth usage statistics are separated by protocol (HTTP, FTP, POP3, IMAP, and SMTP).

Viewing resource usage

You can view information about your web site's resource usage, including CPU, input/output, process, and memory usage.

This feature is only available on shared and reseller hosting packages. Managed VPS and managed Dedicated Server accounts do not include this feature.

To view resource usage information, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Resource Usage tool:
    • If you are using the Jupiter theme, on the Tools page, in the Metrics section, click Resource Usage:

      cPanel - Metrics - Resource Usage icon

    • If you are using the Paper Lantern theme, in the METRICS section of the cPanel home page, click Resource Usage:

      cPanel - Metrics - Resource Usage icon

  3. Click Details or click the Current Usage tab.
  4. Use the Timeframe and Time Unit list boxes to view usage information for various intervals.
  5. In the Usage table, you can sort the columns by clicking on a column heading.
  6. Click the Snapshots tab to see available usage snapshots.Use the arrow buttons to view snapshots in sequence or use the calendar list box to select a specific date and the snapshot list box to select a specific time to view.

Article Details

Did you find this article helpful? Then you'll love our support. Experience the A2 Hosting difference today and get a pre-secured, pre-optimized website. Check out our web hosting plans today.

We use cookies to personalize the website for you and to analyze the use of our website. You consent to this by clicking on "I consent" or by continuing your use of this website. Further information about cookies can be found in our Privacy Policy.