How to use the Shared Address Book in cPanel

This article describes how to use the Shared Address Book in cPanel. With the Shared Address Book, you can share e-mail addresses between all of your e-mail accounts. For example, you can create a [email protected] entry in the Shared Address Book, and all of your e-mail users will be able to view and use the contact from their own accounts.

Enabling the Shared Address Book

To enable the Shared Address Book, follow these steps:

1. Log in to cPanel.
   If you do not know how to log in to your cPanel account, please see this article.
2. Open the Email Accounts tool:
   • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:

     

   • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:
     

     

3. Locate the default e-mail account, and then click Manage.
   

   The default e-mail account is labeled Default, and its username corresponds to your cPanel username.

4. Under Share the System-managed Address Book, confirm the With all email accounts slider is enabled:
   

   

Configuring the Shared Address Book

To configure the Shared Address Book permissions from Horde webmail, follow these steps:

1. Log in to cPanel.
   If you do not know how to log in to your cPanel account, please see this article.
2. Open the Email Accounts tool:
   • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:

     

   • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:
     

     

3. Locate the default e-mail account, and then click Check Email. Webmail opens in a new tab.
   

   The default e-mail account is labeled Default, and its username corresponds to your cPanel username.
4. On the webmail home page, click Horde, and then click Open.

5. On the top menu bar, click Address Book, and then click Shared Address Book:
   

   

6. In the left sidebar, click the pencil icon next to Shared Address Book:
   

   

7. Under Edit Shared Address Book, click Change Permissions:
   

   

8. Under All Authenticated Users, select the Edit check box:
   

   

9. Click Save and Finish. Other e-mail accounts can now access the Shared Address Book.

Accessing the Shared Address Book from other accounts

To access the Shared Address Book from other e-mail accounts, follow these steps:

1. Log in to webmail for the e-mail account.
2. On the webmail home page, click Horde, and then click Open.
3. On the top menu bar, click Address Book, and then click Shared Address Book [username], where username represents the default e-mail account.
4. Contacts in the Shared Address Book appear for the letter A. To view all of the Shared Address Book contacts at the same time, click All.
   You can also access shared contacts when you compose a message. To do this, start typing the name or e-mail address in the To text box, and any matching contacts appear in a list.