Knowledge Base

Using the SolusVM control panel to administer a semi-managed VPS

This article describes how to use the SolusVM control panel to administer a semi-managed VPS. SolusVM enables you to manage many aspects of your VPS using a convenient web interface.

Accessing SolusVM

To access the SolusVM control panel for your VPS, follow these steps:

  1. Log in to the Customer Portal.
    If you do not know how to log in to the Customer Portal, please see this article.
  2. On the menu bar, click Services, and then click My Services:

    Customer Portal - My Services menu

  3. Under Product/Service, locate VPS Hosting - Dynamic VPS, and then click Manage.
  4. Under Server Control Panel, click Login. The Customer Portal logs you in to SolusVM automatically.

    If you have previously changed your password in SolusVM, the automatic login functionality in the Customer Portal does not work. However, you can access SolusVM without going through the Customer Portal. To do this, follow these steps:

    1. Use your web browser to go to https://solusvm.a2hosting.com:5656.
    2. In the Username text box, type your SolusVM username.
    3. In the Password text box, type your SolusVM password.
    4. Click Login.

Viewing VPS statistics

SolusVM enables you to view usage statistics for your server. To do this, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. The Virtual Servers page displays bar graphs showing current bandwidth usage, memory usage, virtual swap usage, and disk usage.
    To update the bar graphs, click Refresh.
  3. To view historical usage data for your server, under Controls, click the Statistics tab.
  4. In the Select a Time Span list box, select the length of time that you want the statistics to cover. SolusVM displays graphs that show historical data for bandwidth usage, CPU load usage, and memory (RAM) usage.

Using the serial console

The serial console enables you to access the command line shell of your VPS. Normally, it is faster and easier to use an SSH (Secure Shell) connection to administer your VPS from the command line. There are occasions, however, when the serial console may be the only way to access your server (for example, if you accidentally set a firewall rule that blocks SSH access).

You must have the most recent version of Java installed on your computer for the serial console feature to work correctly.

To access the serial console, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. Click Manage:

    SolusVM - Manage server

  3. Click Serial Console.
  4. In the Session Time list box, select a duration for the serial console session, and then click Create Session.

    SolusVM generates a unique username and password combination for each serial console session.
  5. The first time you connect to the server using the serial console, you receive a message about the host key fingerprint. To store the fingerprint for future connections, click Always.
  6. Click View Connection Settings to view the unique username and password combination for the current session:

    SolusVM - Serial console - View connection settings

  7. When the Password Authentication dialog box appears, type the username and password that you obtained in step 6, and then click OK:

    SolusVM - Serial console - Authentication

  8. SolusVM logs you in as the root user, and the command prompt appears:

    SolusVM - Serial console - Shell

  9. When you are done with the serial console session, you can type exit or click Cancel Session to end the session.

Controlling the power state

You can use the SolusVM control panel to reboot, shut down, and restart the VPS. To do this, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. Click Manage:

    SolusVM - Manage server

  3. Under Controls, on the General tab, select the function you want to do:

    • To reboot the VPS, click Reboot.
    • To shut down the VPS, click Shutdown.
    • To start the VPS, click Boot.
      If the VPS is already running, this action has no effect.

Changing the root password

The SolusVM control panel enables you to quickly change the root password for your server. To do this, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. Click Manage:

    SolusVM - Manage server

  3. Under Controls, click the Root Password tab.
  4. In the New Root Password text box, type the new root password for the server.
  5. Click Change. The new password takes effect immediately.

Reinstalling the operating system

When you ordered your VPS, you selected an operating system (OS) image for initial setup on the server. You can easily change the installed OS image at any time by using SolusVM. To do this, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. Click Manage:

    SolusVM - Manage server

  3. Under Controls, on the General tab, click Reinstall. A list of operating system images appears.
  4. Select the operating system image you want to install on your VPS, and then click Reinstall.
  5. At the confirmation prompt, click Yes.

    This process erases all data on the VPS. Make sure you back up any important data or files and transfer them to a safe location before you reinstall the operating system.
  6. After a few minutes, the reinstallation process finishes and you can log in to the server.

Managing contact information

A2 Hosting may occasionally need to contact you regarding your VPS, so please keep your contact information up to date.

To ensure you receive communications regarding your VPS, you should use an e-mail address that is accessible even if the VPS is not working.

To view or modify your contact information in SolusVM, follow these steps:

  1. Log in to SolusVM. The Virtual Servers page appears.
  2. Click My Account.
  3. Update your contact information, and then click Update Settings.
    To receive an e-mail message every time someone logs in to your SolusVM account, select the Login Alert check box.