Knowledge Base

How to clear a web browser's cache and cookies

This article describes how to clear the cache and cookies for a variety of popular web browsers.

Web browsers use caching to speed up the browsing experience. Normally, this is not a problem. However, when you are developing pages for your web site or configuring domain settings, the browser's local cache and cookies can get in the way. For example, you might update one of your web pages. When you view the page in your web browser, however, you may see the old (cached) version instead of the new version that you expected.

To clear the cache and cookies, follow the appropriate procedure below for your web browser.

Mozilla Firefox

To clear the cache and cookies in Firefox, follow these steps:

  1. On the History menu, click Clear Recent History. The Clear All History dialog appears.
    Alternatively, press Ctrl-Shift-Delete to display the Clear All History dialog immediately.
  2. In the Time range to clear list box, select the length of time to clear data . To clear the entire cache, select Everything.
  3. To clear the cache, select the Cache check box.
  4. To clear the cookies, select the Cookies check box.
  5. Click Clear Now.

Microsoft Internet Explorer

To clear the cache and cookies in Internet Explorer, follow these steps:

  1. To access the Delete Browsing History dialog:
    • If you are using Internet Explorer 8, on the Tools menu, click Delete Browsing History.
    • If you are using Internet Explorer 9 or 10, click the Internet Explorer - Settings icon icon, click Safety, and then click Delete browsing history.
    Alternatively, press Ctrl-Shift-Delete to display the Delete Browsing History dialog immediately.
  2. Clear the Preserve Favorites website data check box.
  3. To clear the cache, select the Temporary Internet files check box.
  4. To clear the cookies, select the Cookies check box.
  5. Click Delete.

Google Chrome

To clear the cache and cookies in Chrome, follow these steps:

  1. Click the Google Chrome - Settings icon (Settings) icon, click Tools, and then click Clear Browsing Data. The Clear browsing data dialog appears.
    Alternatively, press Ctrl-Shift-Delete to display the Clear browsing data dialog immediately.
  2. In the Obliterate the following items from list box, select the length of time to clear data. To clear the entire cache, select the beginning of time.
  3. To clear the cache, select the Empty the cache check box.
  4. To clear the cookies, select the Delete cookies and other site and plug-in data check box.
  5. Click Clear browsing data.

Google Android

To clear the cache and cookies in Android, follow these steps:

  1. Start the web browser.
  2. Press Menu, and then tap More.
  3. Tap Settings.
  4. Under Privacy settings, tap Clear cache to clear the cache, and then tap OK.
  5. To clear the cookies, tap Clear all cookie data, and then tap OK.

Apple Safari

The procedure to follow for clearing the cache and cookies on Safari depends on whether you are running Mac OS X or iOS (previously iPhone OS).

Mac OS X

To clear the cache and cookies in Safari on Mac OS X, follow these steps:

  1. On the Safari menu, click Reset Safari.
  2. Select the Remove all website data check box.
  3. Click Reset.
iOS

To clear the cache and cookies in Safari on iOS, follow these steps:

  1. On the home screen, tap Settings, and then tap Safari.
  2. Tap Clear Cookies and Data.
  3. To confirm, tap Clear Cookies and Data.

Opera

To clear the cache and cookies in Opera, follow these steps:

  1. On the Tools menu, click Delete Private Data.
  2. To clear the cache, select the Delete entire cache check box.
  3. To clear the cookies, select the Delete all cookies check box.
  4. Click Delete.