Knowledge Base

Site Migration Request

Whether you would like to upgrade your hosting package or you’re bringing your site over from another hosting provider, A2 Hosting offers seamless site migrations.

Simply fill out the migration request form to have your site transfer completed! A Migration Specialist will complete the migration request for you in three to five business days.

Filling Out The Migration Form

To have your site migrated as fast as possible, follow along with the how-to guide below. Please keep in mind that every field is filled out with examples and that your form must be filled with your own information.

Domain and SSL information

List your domain name(s) in the Domain(s) field, along with any vendor-issued SSL certificates.

control panel information

The Control Panel Details section should be filled out as thoroughly as possible. The information for this section can generally be found in a hosting package overview page, or within the control panel itself.

FTP Details

The FTP Details section is usually filled out with details from the hosting package overview. This can vary among different hosting providers, so it’s important to verify that all of your information is as accurate as possible.

SSH Details

The SSH Details section will usually have a lot of the same information as the Control Panel and FTP sections, but again, this can vary based on the hosting provider. Double check all information and make sure that it’s accurate for your site.

Special instructions for migration

Does your website need any extra love? Is there anything in particular that the migration team should be made aware of? Please note any special instructions in this text field.

Fast Migrations

The more filled out your migration form is, the faster the turnaround time! Filling out the Migration Form may seem daunting, however, most of this information is easily accessible. Most hosting providers have a central homepage that lists information about the hosting account. If you are struggling to locate this information, contacting the current hosting provider could be required.

Another method you can use to expedite your migration is to obtain a cPanel based backup of your hosting account from your old host, and use FTP or the cPanel File Manager to upload the backup to your account at A2 Hosting. If you'd like to take advantage of this, please open a support ticket and provide the backup filename with the full path to the directory where you have uploaded it. Our migration team will begin the restore as soon as possible. This method will ensure the fastest possible migration and is highly recommended by A2 Hosting's customer support team.

Questions?

If you have any questions, A2 Hosting’s customer support team will be more than happy to help you along with this process. The support team can assist via LiveChat, by submitting a support ticket, or by phone. Just fill in the form as much as possible and we’ll follow up with whatever’s missing.