This article discusses a problem that can occur on Mac Mail and Outlook Express when you use IMAP to connect to an e-mail account. Messages that you send are not copied to the Sent folder.
When you use Mac Mail or Microsoft Outlook Express to send e-mail messages, the messages may not be copied to the Sent folder. This problem only occurs when you use IMAP to connect to the e-mail account.
This problem occurs when the IMAP folder's root path is not set to INBOX. As a result, Mac Mail and Outlook Express are unable to locate the Sent folder for sent messages. To resolve this issue, follow the appropriate procedure for your e-mail client application.
To resolve this problem on Outlook Express, follow these steps:
To resolve this problem on Mac Mail, follow these steps:
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