Congratulations and thank you for purchasing a shared hosting account from A2 Hosting! This article will help you get started configuring your web site.
After you purchase a shared hosting package from A2 Hosting, you receive a Welcome e-mail message when account setup is complete. This message provides a link to your product information, including:
If your Welcome e-mail is not available, you can find the information by logging into the A2 Hosting Customer Portal, selecting My Services from the Services menu, then clicking the Manage button at the right of the desired service.
For more information about how to use the Customer Portal, please see these articles.
For your web site to work correctly, you must configure your domain name (for example, example.com) to use A2 Hosting's name servers. For more information about how to set a domain's name servers to point to A2 Hosting, please see this article.
cPanel is A2 Hosting's preferred management interface, and you can use it to control all aspects of your web site. For more information about how to use cPanel to manage your web site, please see these articles.
You can access your account in a number ways: SSH (Secure Shell), FTP (File Transfer Protocol), and more. For information about how to access your account, please see these articles.
E-mail is an important part of running a web site, and cPanel makes it easy to set up and manage accounts. For more information about how to set up e-mail accounts for your domain, please see this article.
To publish web site files and make them publicly viewable, upload them to your account's public_html directory. You can update your web site files whenever you want. However, please note that any files you upload that are not in the public_html directory (or in a subdirectory beneath public_html) are not publicly viewable.
If you already have a web site with another hosting provider and are moving it to A2 Hosting, you may want to migrate your web site data to your new account. For information about how to do this, please see these articles.
Security is an important part of maintaining a web site. For information about how to help secure your web site, e-mail accounts, and more, please see these articles.
If you get stuck on something, or just have a question about how something works, we're here for you. You can always open a support ticket on the A2 Hosting Customer Portal at https://my.a2hosting.com.