Knowledge Base

How to install Crafty Syntax Live Help using Softaculous

This article describes how to install Crafty Syntax Live Help  using the Softaculous installer in cPanel.

Installing Crafty Syntax Live Help

You can have Crafty Syntax Live Help  up and running on your web site in minutes by using the Softaculous application installer in cPanel.

To install Crafty Syntax Live Help  using Softaculous, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. In the Software/Services section of the cPanel home screen, click Softaculous. The Softaculous installer page appears.
  3. In the Search text box, type crafty syntax and then press ENTER.
    Alternatively, you can use the navigation pane on the left side. To do this, click Customer Support, and then click Crafty Syntax.
  4. Click Install. The installation page appears.
  5. In the Choose Protocol list box, select the protocol.
    If you have an SSL certificate installed on your site, select https:// or https://www. If you do not have an SSL certificate installed on your site, select http:// or http://www.
  6. In the Choose Domain list box, select the domain for installation, or accept the default value.
  7. In the In Directory text box, type the directory where you want to install the application, or accept the default value.
    If you want your domain name to go directly to the application, make sure the In Directory text box is blank.
  8. In the Database Name text box, type the name of the database to create for the application, or accept the default value.
  9. In the Site Name text box, type the site name.
  10. In the Opening Message text box, type the message that customers see first when they access live help.
  11. In the Admin Username text box, type the administrator username.
  12. In the Admin Password text box, type the administrator password.
    Make sure that you choose a strong password! The Softaculous installer provides a ranking for your password's strength, and turns green when the password is strong. Alternatively, you can click the Random Password icon icon next to the Admin Password text box, and Softaculous generates a strong, random password for you.
  13. In the Admin Email text box, type the site administrator e-mail address.
  14. In the Select Language list box, select the default language for the application.
  15. Click the Advanced Options icon icon to expand Advanced Options.
  16. If you do not want to receive e-mail notifications when application updates are available, select the Disable Update Notifications check box.
    A2 Hosting strongly recommends that you receive e-mail notifications when application updates are available. Keeping your site updated helps prevent unauthorized access attempts and data loss.
  17. To receive site configuration information after the installation is complete, type an e-mail address in the Email installation details to text box.
  18. Review the installation options and settings, and then click Install. When installation is complete, Softaculous provides information about the application's configuration.

More Information

For more information about Crafty Syntax Live Help, please visit http://www.craftysyntax.com.