Gregg N.'s Review

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Gregg N.
July 31, 2018
“A2 Hosting, very helpful, and great customer support. Makes all the difference from companies that get it, and those that don't. I used to work at Dell mid level corp accounts. Normally, I was not an outbound person, but one of three black belt projects(meaning worth a million to them), applying PMP knowledge. Took list of customer sat. that had not been good, and as Sr. Technical Account Manager-tech, no sales, they normally didn't hear from me unless level one all down. But, no I am contacting them when all is good. The goal was over time to see if I could increase customer sat by just one percent. Next time those dozen or so companies had a support issue, they did as I expected, and didn't ding us for it. Had 20000 production networks and servers under my team. Thanks for the help. Gregg”

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