pcshost's Review

April 14, 2016
“For me I was looking to stop managing hardware and OS and get a managed dedicated server for the domains I host. I bought the Sprint Dedicated managed server but I find there are not enough options to be useful for a small webhosting company looking to a partner rather than a administrator. Only having one $100 a month backup plan when CPanel itself has a perfectly fine one built into it's system but is not offered disappointing. They are looking at partnering with a company to provide offsite backup but honestly allow your customers to use what CPanel has provided. Other notes are not having noted options or scripts to help manage the domains on the server at an enterprise level like Configserver's packages makes managing multiple domains, email accounts, mail queues,etc. difficult to manage. I'll get use to it but I'd recommend adding these stable scripts to make it easier to manage the domains on the webserver. My biggest problem so far is for some reason the IP address that I was assigned was immediately blocked by multiple company's like AOL, Yahoo, AT&T etc.. etc which resulted in a multitude of my customers not able to send mail through their sites and servers. it has been a few weeks and I'm still finding issues. The reason was not an IP that was being listed in an RBL but an IP address that had no reputation. I would've thought EVERY IP in their class range would have been whitelisted or submitted to major companies like those listed above for IP reputation. I've had about 5 different data centers or companies I've used and this was a first. I have a lot of upset customers as a result. On the positive side the phone support has been good. Email support good for the most part. The amount of knowledge on the site is extensive and most of what I have read has been clear enough and useful. The migration was impressive. So I am committed to A2 for now. Let's hope the second month isn't as eventful as the first and my IP issues clear up.”

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