Knowledge Base

Accessing your account

Although you can accomplish many administrative tasks using cPanel, some tasks are better suited for the command line or a dedicated file management program. The following articles demonstrate various ways to access your account using Secure Shell (SSH), FTP, SCP, and more.

Using SSH (Secure Shell)

Secure Shell (SSH) provides a secure way for you to access your account from the command line. Read this article to learn how to set up and use an SSH client on a variety of operating systems.

Using SSH keys

After you have set up and used an SSH client, you can optionally set up SSH keys. You can use SSH keys to set up automated SSH logins, or two-factor authentication for increased security.

Using FTP (File Transfer Protocol)

FTP provides a way for you to transfer files to and from your A2 Hosting account. This article demonstrates how to set up and use an FTP client.

Transferring files using SCP (Secure Copy)

SCP is a quick and secure way to transfer files to and from your A2 Hosting account by using the command line. Learn how to use SCP here.

Setting up SFTP access for multiple users

SFTP requires SSH. However, a shared hosting account has only one SSH login. This is problematic if you want to allow multiple users to use SFTP. The solution is to create and deploy a separate SSH key pair for each user, and this article shows you how.

Using SSHFS (Secure Shell Filesystem)

The Secure Shell Filesystem (SSHFS) provides a secure way for you to access your account files. Read this article to learn how to set up and use an SSHFS connection on a variety of operating systems.

Using the SolusVM control panel

The SolusVM control panel enables you to administer a semi-managed VPS using a convenient web interface.

Disabling SSH logins for root

For security reasons, one of the first things you should do with a new VPS or dedicated server is disable SSH (Secure Shell) logins for the root account. This article shows you how.

Enabling two-factor authentication for SSH

You can use two-factor authentication with SSH to help secure your semi-managed server. Learn how in this article.

Warning message when you try to connect to a server using SSH

You may receive a warning message about a remote host's key when you try to connect using SSH. This article describes how to resolve this issue.

Keeping SSH connections alive

If you experience problems with SSH connectivity, you may have to adjust some settings in your SSH client to keep connections alive. This article shows you how.

‘Output truncated’ message when you try to list files using FTP

You may receive an "output truncated" message when you try to list files or directories using an FTP client. This article describes how to resolve this issue.

FTP accounts do not work after FileZilla upgrade

FTP accounts may not work after you upgrade your FileZilla client to version 3.10. This article describes how to resolve the problem.

‘Too many connections from this IP’ error message

You may receive a "Too many connections from this IP" error message when you use FTP. This article discusses why the problem occurs, and how you can resolve it.

Changing the SSH server port number

You may need to change the port number that the SSH server uses on a semi-managed server. This article shows you how.