This article describes a problem that occurs after you upgrade FileZilla to version 3.10, and how to resolve it.
When you try to access an account using a regular (unencrypted) FTP session after upgrading to FileZilla version 3.10, you receive the following error messages:
Error: Connection timed out Error: Failed to retrieve directory listing
If you are unsure which FileZilla version is installed on your computer, follow these steps:
In version 3.10, FileZilla forces TLS encryption on plain FTP connections. This applies both to new sites you create in the Site Manager, as well as any sites you have previously configured.
You can resolve this problem by resetting your accounts to use plain, unencrypted FTP connections. To do this, follow these steps:
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