This article describes how to use the Spam Filter in Plesk to reduce the amount of unwanted e-mail (spam) in your e-mail accounts. Spam Filter is an automated filtering system that uses a variety of techniques to identify and filter spam messages.
Spam can be a major annoyance, with messages filling up users' inboxes. Additionally, spam messages can contain virus attachments or malicious links.
When you enable Spam Filters, it scores various characteristics of a message to determine if it is spam. You can manage messages that Spam Filters marks as spam in a number of ways. For example, you can route messages marked as spam to specific folders, or you can automatically delete them.
Spam Filter is configured by the account administrator unless the 'Configure spam filter' permission is set for the the e-mail user. If the e-mail user has permissions, the Spam Filter tab will appear when they log into the email user control panel. Configuration is the same as for the administrator as shown below.
To enable Spam Filters in Plesk, follow these steps:
On the Mail page, click the e-mail address to be protected with spam filters.
On the email account page, click the Spam Filter tab.
Check the box Switch on spam filtering for this email address to turn on spam filtering.
Select one of the options under What to do with messages classified as spam.
You can customize the parameters to control how Spam Filters examines incoming messages. You can also define whitelists (trusted senders) and blacklists (known spammers) and other options.
To customize Spam Filters in Plesk, Follow these steps:
You can disable Spam Filters whenever you want. For example, if you are unable to receive a non-spam e-mail message, you can disable Spam Filters and ask the sender to resend the message so it reaches your account.
To disable Spam Filters in Plesk, follow these steps:
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