osTicket osTicket Hosting

A2's osTicket Hosting. Fastest. Easiest. Most Reliable.

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The Best osTicket Hosting Solution.

Each of our web hosting solutions are fine-tuned, blazing fast and are ready for you! Choose the high speed package tailored for your needs.

With an interest in osTicket Hosting, you know from experience that your customers demand fast support. You and your customers certainly don't have time to deal with slow hosting. At A2 Hosting, osTicket comes hosted on our blazing fast SwiftServer platform. You can even choose our Turbo Servers for up to 20X faster page loads compared to competing osTicket Hosting providers.

Fast osTicket Hosting Rich With Features!

Here are just a few of the many ways A2 Hosting's solutions will make your life easier...

A mere 1-second page load delay impacts your bounce rate, SEO rankings, your conversion rateand ultimately your bottom line! You won't have to worry about any of this when you choose A2 Hosting and our screaming fast SwiftServer platform! That's because your sites come hosted on our speed optimized servers with your choice of server location, free SSDs, LiteSpeed web server and our up to 20X faster Turbo Server option all leading to better website performance! Our Turbo Servers now feature AMD EPYC Servers with NVMEe drives with:

  • 40% Faster CPU Performance
  • 2X Faster To First Byte
  • Can Handle 9X More Traffic
  • 3X Faster Read/Write Speeds

1-click software setup

Setup your osTicket software with a single click using Softaculousin your control panel. It couldn't be easier or faster to get your site up and running! You'll automatically get an email notifying you when a new osTicket version becomes available. You'll be able to log into your control panel and update your osTicket install with a single click, so you get the latest features and the most secure settings!

perpetual securityAn average of 30,000 sites are hacked each day globally. Our Perpetual Security measures help prevent you from becoming the next victim! That's why your account include free HackScan Protection to help block hacks before they can do damage to your site. KernelCare rebootless kernel updates, brute force defense, a dual firewall and a number of other security features are already in place to help keep your site secure when you choose A2 Hosting. Our Reinforceddistributed denial of service ( DDoS) Protection even improves the likelihood your site will remain online during even the most sophisticated distributed denial of service attacks.

developer friendly hosting

Since our launch in 2003, we've had a strong focus on loading your account with the best versions of the most popular development software. Our servers support older versions too! Just some of the development software available in your account includes:

PHP 5.6, 7.1-7.4, 8.0 or 8.1 (Choose Your Version) MySQL 5.6/ MariaDB PostgreSQL 9.6 Python 3.4 PERL 5.10 Apache 2.4 Node.js 12 FTP / SFTP Free SSH Access SSL& Free SSL

Experience The A2 Difference

osTicket Hosting - Industry Best Solutions

Our goal isn't to win awards. Our goal is to offer the best web host solutionsthat are both blazing fast and ultra-reliable. Even so, we're still extremely proud of our team's accomplishments! Since our launch in 2003, their hard work has helped us earn recognition and accolades as the top hosting provider in the industry.

What A2 Hosting Customers Have To Say

97% of our customers would recommend A2 Hosting to a friend. Are you ready to become the next A2 Hosting customer to love their web host?

Additional osTicket Hosting Software Alternatives & Options

Ultra-Reliable osTicket Web Hosting

Your customers depend on your site and your support team. You need a hosting service you can rely on. We provide that service! That's because your osTicket install comes hosted on our ultra-reliable servers backed by our 99.9% Uptime Commitment.

Have any osTicket Hosting questions? Just ask our 24/7/365 Guru Crew Support team! They'll be happy to help! Our friendly and knowledgeable team is standing by via live chat, phone and email to help. They can tell you all about our solutions! Not only can they tell you about our fast servers, but they can also tell you about how fast you'll be up and running with our easy 1-click osTicket setup.

You're going to absolutely love our high powered and ultra-reliable osTicket Hosting. We're so sure of it, we'll let you try our services completely risk free with our Money-Back Guarantee. Get started now!

What Is osTicket?

OsTicket is a support ticket software solution that offers both your visitors and customers the ability to submit their questions through web forms and email messages. These questions are added to the osTicket system in an organized manner making it easier for you than ever to provide your users with faster answers to their questions. Your support staff members will be able to access osTicket regardless of their location because it is a web based platform and doesn't not require a local install.

osTicket Features

You'll find a number of useful options within osTicket. One of the most popular is the locking feature. This especially helpful feature is perfect for multi-person support teams to help in avoiding numerous or conflicting responses to a single user ticket. You may also want to use the canned response feature to provide users with faster answers to frequently asked questions. This time saving solution will not only save you time, but money on support costs as well!

  • Reports – As you know, reporting is extremely important for running an efficient support department. Reporting is not only important to ensure that each of your support staff members are pulling their rightful weight, but also making sure that you are hitting your SLAs. Reporting will help you make the right decisions in allocating your staff to the correct departments, especially those with higher ticket counts and/or slower response times. Some of the available osTicket reports you'll have at your disposal include system overviews, ticket counts and department statuses. Reports can also be easily downloaded from your osTicket admin.
  • Customer Admin Panel – Your customers and users can login at anytime using either their email address or ticket ID. They'll be able to see all of their past support requests as well as responses from your staff. Your users won't even have to create an account or register to submit a ticket to your staff.
  • Service Level Agreements – Creating SLAs and meeting them are both crucial in offering top notch tech support and a positive user experience. osTicket makes it easy for you to keep track of tickets and most importantly their due times. You'll get alerts on any overdue ticket and any that require priority escalation to help you meet those SLAs.
  • Support Ticket Notes – Support team work is another key to offering amazing technical support. osTicket features internal notes allowing for internal communication among team members. That way a ticket can be seamlessly passed along to another member. This saves time without team members having to quit what they're doing to discuss a particular ticket. All the necessary information will already be notated within the ticket.
  • Automated Ticket Responses – Letting your users know that you have received their question/ticket is an excellent way to keep the lines of communication open with them. osTicket allows you to use placeholders that automatically inputs fields like first name to customize these automated messages for a more personal experience.
  • Ticket Assignments – osTicket makes it as easy as possible for team members to assign tickets as well as move them among departments. With a few clicks of the mouse and some handy drop down menus, your tickets will be assigned correctly.
  • Customized Fields – Not every business is exactly alike. While osTicket can support the vast majority of businesses, it can be customized to your business' and support team's specific needs. Easily customize the data you collect from your users. This will help your team get right into investigating the issue without having to contact the user for additional information. Most importantly, this will help you provide faster support without going back and forth with the user. Each custom field or form can appear for every ticket submission, or they can only show up when a specific support topic is selected.

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