As a shared hosting customer, you may receive messages from the Smart System Notifier about high CPU usage. This article discusses possible causes and ways to resolve the issue.
As a shared hosting customer, you may receive an e-mail message from us if your account's CPU usage far exceeds average CPU usage on the server. This Smart System Notifier message informs you of conditions that impact the performance and stability of your account and the server that hosts it. By informing you of these conditions early, we can work together to improve your account's performance and stability before an issue impacts the entire server.
A simple explanation for high CPU usage is that your account's site or sites receive a lot of traffic. In other words, your site is popular, which is good news! If this is the case, please contact our Sales team to discuss possible upgrade options.
However, in other cases, high CPU usage is unintentional and caused by other factors. The following list describes some common software issues that can cause high CPU usage. Resolving these issues does not require an upgrade:
User-agent: * Crawl-delay: 30
Your CMS or e-commerce application may require optimization: