A2 Hosting's shared and reseller hosting servers run CloudLinux. CloudLinux monitors and regulates account resource usage to help improve server performance and stability.
cPanel enables you to view detailed information about problematic processes and database queries running on your account. This information is very helpful for determining why a CloudLinux resource limit was triggered.
To view resource limit information for your account, follow these steps:
If you are using the Paper Lantern theme, in the METRICS section of the cPanel home page, click Resource Usage:
On the Resource Usage page, cPanel displays a summary for your account. Depending on your account's resource usage, you may see:
To view detailed resource usage information for your account, click the Current Usage tab. cPanel displays usage graphs and a usage table:
To view resource usage snapshots, click the Snapshot tab. Depending on your account's resource usage, cPanel may display a list of processes and a list of database queries:
Let's look at an actual limiting scenario and see how snapshots help troubleshoot the problem. In this example, an account has had its CPU resources limited sometime within the past 24 hours:
To view additional information about the resource limiting, as well as when it occurred, click the Snapshot tab. The following page appears:
On the Process List tab, the following information is shown:
From this information, we can determine that the PHP script bad_script.php has some sort of problem that causes it to use a large amount of CPU capacity.
To view the official CloudLinux documentation for server process snapshots, please visit https://docs.cloudlinux.com/index.html?server_processes_snapshots.html.
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