This article describes how to use the Server Rewind feature in cPanel to restore e-mail.
For server performance and stability reasons, Server Rewind is unavailable from 3:00 AM to 5:00 AM in the local time zone of the server.
All A2 Hosting servers have redundant hard drives for real-time RAID 1 mirrored backups. We also provide off-server backups. These server backups are stored for the last 30 days on a best-effort basis. To do a restore from one of these backups, use the Server Rewind feature in cPanel.
If you require assistance from our Guru Crew in retrieving backups, please open a support ticket on the Customer Portal at https://my.a2hosting.com. In the ticket, please specify what you want to restore, and we will make a best effort to restore your data.
To restore e-mail using Server Rewind, follow these steps:
If you are using the Paper Lantern theme, in the FILES section of the cPanel home page, click Server Rewind:
Select the mail directory.
Click Restore! The restoration process begins.
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