How to use Imunify Email

This article discusses how to use Imunify Email to help manage spam for your hosting account.

About Imunify Email

Imunify Email scans all outgoing email messages from your account for potential spam content. If Imunify Email determines that a message likely contains spam, it places it in quarantine. You can view these quarantined messages, and release them for sending if they were incorrectly flagged.

Using Imunify Email

You access and manage Imunify Email from the cPanel interface. To do this, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. On the Tools page, in the Security section, click Imunify360:

    cPanel - Security - Imunify360 icon

  3. Click the Email tab:

    cPanel - Imunify - Email tab

  4. In the QUARANTINE section a list of any quarantined messages appears:

    cPanel - Imunify - Quarantine section

    • To view a quarantined message, in the Actions column, click the eye icon:

      cPanel - Imunify - Quarantine section - View message

    • To release a message from quarantine and send it, in the Actions column, click the arrow icon, and then click YES, RELEASE FROM QUARANTINE to confirm:

      cPanel - Imunify - Quarantine section - Release message

    • To delete a message, in the Actions column, click the trash can icon, and then click YES, DELETE to confirm:

      cPanel - Imunify - Quarantine section - Delete message

Contacting A2 Hosting Support

If your messages are still not arriving at their destination after releasing them from quarantine, please open a support ticket on the A2 Hosting Customer Portal at so we can assist you.

More Information

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