This article discusses the usage of catch-all e-mail addresses.
A catch-all address “catches” e-mail messages that are sent to non-existent or invalid e-mail addresses on your domain. For example, normally if a customer sends a message to [email protected] instead of [email protected], the message is rejected (assuming, of course, that a [email protected] address does not actually exist). With a catch-all address however, this message is delivered to an e-mail account that is configured as the catch-all address.
There are potential downsides to using a catch-all address, however. These include:
For these reasons, we usually recommend setting up e-mail forwarders instead of a catch-all address. For information about how to set up e-mail forwarders in cPanel, please see this article.
If you still want to use a catch-all address, read the appropriate section below for your hosting account.
For managed accounts without root access, we can enable a catch-all address upon request. If you want to do this, please open a support ticket on the A2 Hosting Customer Portal at https://my.a2hosting.com. Please include the following information in your request:
For managed accounts with root access, you can enable a catch-all address yourself using WebHost Manager and cPanel.
You must first enable the Default Address feature in WHM. To do this, follow these steps:
Under Manage feature list, select default, and then click Edit:
In the feature list, select the Default Address check box, and then click Save:
Users can now access the catch-all configuration options in cPanel.
After you have enabled default addresses in WHM, users can configure them in cPanel. To do this, follow these steps:
In the Send all unrouted email for the following domain list box, select the domain for the catch-all address:
Click Forward to Email Address, and then type the e-mail address that will receive the “caught” e-mail messages.
With unmanaged accounts, you have root access to the server and complete control over the operating environment. This enables you to install, configure, and maintain the e-mail server and accounts yourself.
For information about how to configure a catch-all address, please consult the documentation for your mail transfer agent (MTA), such as Postfix or Exim.
Subscribe to receive weekly cutting edge tips, strategies, and news you need to grow your web business.
No charge. Unsubscribe anytime.
Did you find this article helpful? Then you'll love our support. Experience the A2 Hosting difference today and get a pre-secured, pre-optimized website. Check out our web hosting plans today.