This article describes how to enable and disable two-factor authentication (2FA) for your A2 Hosting Customer Portal account.
By default, when you log in to the A2 Hosting Customer Portal (and probably most other accounts you have), you type a username and password to access your account.
Two-factor authentication (2FA) provides an extra layer of security, because in addition to knowing the correct username and password, you must provide another piece of information. For the A2 Hosting Customer Portal, this piece of information is a numeric password generated on one of your mobile devices, such as a smartphone or tablet.
This means that for a potential attacker to access your account, he or she would not only need to have something you know (your username and password), but also something you have (your mobile device). This two-factor approach to logins can significantly enhance your account's security.
There are two things you must do to use two-factor authentication with your A2 Hosting account.
First, you must install an authenticator app on your smartphone or tablet:
Second, you must enable two-factor authentication for your account in the A2 Hosting Customer Portal. To do this, follow these steps:
Use the authenticator app on your mobile device to scan the QR code image. After your device scans the QR code, it generates a one-time numeric password.
Under Verification Step, in the text box type the numeric password (without any spaces) that is displayed on your mobile device, and then click . You should receive a Key Verified Successfully! message.
If you decide that you no longer want to use two-factor authentication with your A2 Hosting account, you can disable it. To do this, follow these steps:
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