This article describes how to manage your Professional and Pro Plus Email Hosting accounts using the A2 Hosting Customer Portal. From the Customer Portal, you can do the following:
To access the management interface for Professional and Pro Plus Email Hosting accounts, you use the A2 Hosting Customer Portal. To do this, follow these steps:
Locate the Professional Email or Pro Plus Email service, and then click Manage:
On the Domain tab appear several options:
The following sections describe these options in detail.
To create an email account, follow these steps:
Click Create new email account:
In the Email text box, type the username for the email account:
In the Password section, type the password.
To manage an existing email account, follow these steps:
Under Email Accounts, locate the account you want to manage, and then click the three-dot icon:
Several options appear:
You can set up a forwarder to forward messages from one account to another. To do this, follow these steps:
In the Forward mails from text box, type the username of the account from which you want to forward messages:
In the Forward to list box, type the destination email address for the forwarded messages.
You can set up a catch-all address for your domain. A catch-all address “catches” e-mail messages that are sent to non-existent or invalid e-mail addresses on your domain. For example, normally if a customer sends a message to [email protected] instead of [email protected], the message is rejected (assuming, of course, that a [email protected] address does not actually exist). With a catch-all address however, this message is delivered to the e-mail account that is designated as the catch-all address.
To configure a catch-all address for your domain, follow these steps:
In the Enter email address text box, type the email address where you want to receive the catch-all messages:
You can import messages from another email account on a remote server. For detailed information about how to do this, please see this article.
This section enables you to set up your domain for email, and check the current status of your domain's MX and TXT DNS records.
For detailed information about how to set up DNS records for your domain's email, please see this article.
To download the mobile app, click the Get Mobile App icon.
DKIM (DomainKeys Identified Mail) helps ensure that your messages are delivered reliably to recipients.
For detailed information about how to set up DKIM for your domain, please see this article.
To view configuration information for third-party email client applications, such as IMAP and SMTP server settings, click the Configure desktop app icon.
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