Knowledge Base

Configuring e-mail accounts from the webmail user menu

This article describes how to configure an e-mail account through the webmail interface. Using the webmail interface, e-mail account users can change many account settings and preferences directly in their web browser, including:

  • Autoresponders.
  • Account password.
  • Preferred webmail application.
  • E-mail filters.
  • E-mail forwarders.

Configuring e-mail accounts through webmail

To configure an account using the webmail interface, follow these steps:

  1. Log in to the e-mail account using the webmail interface.
    • For information about how to log in to webmail through cPanel, please see this article.
    • For information about how to log in to webmail directly, please see this article.
  2. On the top menu bar, click the name of the account. In the following image, the account name is [email protected]:

    Webmail menu bar

  3. The account settings and preferences list appears:

    Webmail menu options

  4. Select the option you want to view or modify:

    • Webmail application: To run a different webmail application, click Horde or Roundcube.
      To select a webmail application (or any of the other options on the menu) to load by default when you log in to webmail, click the star icon. For example, in the image in step 3, Roundcube is set to start by default when a user logs in to webmail.
    • Autoresponders: This option enables you to configure how automated messages are sent. You may want to do this, for example, if you are on vacation or unavailable.
    • BoxTrapper: This option enables you to configure the BoxTrapper anti-spam tool.
    • Review Queue: This option enables you to review and process emails caught by BoxTrapper. 
    • Calendars and Contacts: This option enables you to configure calendars and contacts for the account.
    • Password & Security: This option enables you to change the password for the account.
    • Configure Mail Client: This option displays information about how to configure many different types of e-mail client applications to work with the account.
    • Contact Information: This option enables you edit contact information for receiving account notifications and password reset confirmations.
    • Manage Disk Usage: This option enables you to manage disk usage for the account. You can view exactly how much disk space the inbox and other folders occupy.
    • Email Filters: This option enables you to create filters for the account. For example, you can automatically delete incoming messages based on a number of criteria.
    • Forwarders: This option enables you to create forwarders for the account. For example, you can forward incoming messages to another e-mail address.
    • Mailing Lists: This option enables you manage mailing lists for the account.