Knowledge Base

How to change Mail Exchanger (MX) entries in cPanel

This article describes how to change the Mail Exchanger (MX) entries for your web site in cPanel.

About MX (Mail Exchanger) records

cPanel manages your e-mail using its own mail server. However, you can modify MX (Mail Exchanger) DNS entries to route your web site's e-mail to other mail servers if necessary.

If you change your MX entry settings, cPanel no longer handles your e-mail settings. Only advanced users who fully understand the effects of changing MX entries should do so.

Adding an MX entry

To add an MX entry in cPanel, follow these steps:

  1. In the Mail section of the cPanel home screen, click MX Entry.
  2. Under Add New Record, type the priority in the Priority text box.
    Lower numbers represent higher priorities. Zero (0) is the highest priority.
  3. In the Destination text box, type the fully-qualified domain name (FQDN) of the mail server.
    You must enter a FQDN. You cannot enter an IP address.
  4. Click Add New Record.

Editing an MX entry

To edit an MX entry in cPanel, follow these steps:

  1. In the Mail section of the cPanel home screen, click MX Entry.
  2. Under MX Records, locate the entry that you want to edit, and then click Edit.
  3. In the Priority text box, type the priority.
    Lower numbers represent higher priorities. Zero (0) is the highest priority.
  4. In the Destination text box, type the fully-qualified domain name (FQDN) of the mail server.
    You must enter a FQDN. You cannot enter an IP address.
  5. Click Edit.

Deleting an MX entry

To delete an MX entry in cPanel, follow these steps:

  1. In the Mail section of the cPanel home screen, click MX Entry.
  2. Under MX Records, locate the entry that you want to delete, and then click Delete.
  3. Click Delete to confirm the deletion.

More Information

For more information about MX records, please visit http://en.wikipedia.org/wiki/MX_record.