Knowledge Base

How to manage Mail Exchanger (MX) records in cPanel

This article describes how to manage the Mail Exchanger (MX) records for your web site in cPanel.

About MX (Mail Exchanger) records

cPanel manages your e-mail using its own mail server. However, you can modify MX (Mail Exchanger) DNS entries to route your web site's e-mail to other mail servers if necessary.

If you change your MX entry settings, cPanel no longer handles your e-mail settings. Only advanced users who fully understand the effects of changing MX entries should do so.

Adding an MX entry

To add an MX entry in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. In the DOMAINS section of the cPanel home screen, click Zone Editor:

    cPanel - Domains - Zone Editor icon

  3. Locate the domain for which you want to add an MX record, and then click MX Record:

    cPanel - Zone Editor - MX Record

  4. In the Add an MX Record dialog box, in the Priority text box, type a priority.

    Lower numbers represent higher priorities. Zero (0) is the highest priority.
  5. In the Destination text box, type the fully-qualified domain name (FQDN) of the mail server.

    You must enter a FQDN. You cannot enter an IP address.
  6. Click Add an MX Record. cPanel adds the MX record.

Editing an MX entry

To edit an MX entry in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. In the DOMAINS section of the cPanel home screen, click Zone Editor:

    cPanel - Domains - Zone Editor icon

  3. Locate the domain you want to modify, and then click Manage:

    cPanel - Zone Editor - Manage

  4. Locate the MX record entry that you want to edit, and then click Edit.

    To view only MX records in the list, next to Filter, click MX.
  5. In the Priority text box, type the priority.

    Lower numbers represent higher priorities. Zero (0) is the highest priority.
  6. In the Destination text box, type the fully-qualified domain name (FQDN) of the mail server.

    You must enter a FQDN. You cannot enter an IP address.
  7. Click Save Record. cPanel modifies the MX record.

Deleting an MX entry

To delete an MX entry in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. In the DOMAINS section of the cPanel home screen, click Zone Editor:

    cPanel - Domains - Zone Editor icon

  3. Locate the domain you want to modify, and then click Manage:

    cPanel - Zone Editor - Manage

  4. Locate the MX record entry that you want to delete, and then click Delete.

    To view only MX records in the list, next to Filter, click MX.
  5. Click Continue to confirm the deletion. cPanel deletes the MX record.

More Information

For more information about MX records, please visit http://en.wikipedia.org/wiki/MX_record.