Knowledge Base

How to set the name servers for a domain at GoDaddy

This article demonstrates how to update the name servers for a domain registered at GoDaddy.

Setting the name servers for a domain

When you change a domain's name server settings, you must specify at a minimum a primary name server and a secondary name server.  This ensures that there is at least one alternate server available to provide DNS information about your site if one of the servers is unavailable.

The correct name servers for your domain depend on the type of account you have, and which A2 Hosting server hosts your account. The Welcome e-mail you received when you became an A2 Hosting customer provides the name servers that you should use for your account.

For information about how to set the name servers for a domain registered at GoDaddy, please visit http://support.godaddy.com/help/article/664/setting-nameservers-for-your-domain-names, and then follow the procedure titled Setting Custom Nameservers for a Domain Name Registered with Us.

When you change a domain's name server settings, it generally takes 24 to 48 hours until the changes take full effect. This delay, known as DNS propagation delay, occurs with all hosts and is beyond our control. Therefore, until your domain fully resolves you cannot do the following:

  • Visit your web site by going to the URL http://www.example.com, where example.com represents your domain name. In the meantime, however, you can view your web site using shared URLs or a custom hosts file. For information about how to do this, please see this article.
  • Access your e-mail accounts. POP3, IMAP, SMTP, and webmail will not work until DNS propagation is complete.