Knowledge Base

How to set up e-mail on Android

This article demonstrates how to set up access to an A2 Hosting e-mail account on Android devices.

  • This article assumes that you have already created at least one e-mail account for your domain. If you have not done this, please see this article to learn how to create an e-mail account using cPanel.
  • This article also assumes that you have some basic familiarity with e-mail protocols (SMTP, IMAP, and POP). If you are unfamiliar with these protocols, please read this article first before you try to set up a client e-mail application.

Setting up e-mail on Android

To configure an Android device to work with your A2 Hosting e-mail account, follow these steps:

  1. Tap Applications, and then tap Email.
  2. If you have set up an e-mail account on the device before, press Menu, tap Accounts, press Menu, and then tap Add account.
  3. In the Email address text box, type the e-mail address of the account that you created in cPanel (for example, [email protected]).
  4. In the Password text box, type the password for the e-mail account that you created in cPanel.
  5. Tap Manual setup.
  6. For the account type, tap POP3 or IMAP. The Incoming server settings page appears.
  7. In the Username text box, type the e-mail address of the account that you created in cPanel.
  8. In the Password text box, type the password for the e-mail account that you created in cPanel.
  9. In the Server text box, type the A2 Hosting server name for your account.
    For information about how to determine your account's server name, please see this article.
  10. In the Security type list box, select SSL.
  11. In the Port text box, type the correct port for the protocol you are using:
    • If you are using IMAP, type 993.
    • If you are using POP3, type 995.
  12. If you are using IMAP, in the IMAP path prefix text box, type INBOX.
  13. If you are using POP3, in the Delete email from server list box, select Never to keep messages on the server when you delete them in the inbox. Alternatively, to remove messages from the server when you delete them in the inbox, select When I delete from Inbox.
  14. Tap Next. Android verifies the settings, and then the Outgoing server settings page appears.
  15. In the SMTP server text box, type the A2 Hosting server name for your account.

    For information about how to determine your account's server name, please see this article.
  16. In the Security type list box, select SSL.
  17. In the Port text box, type 465.
  18. Select the Require sign-in check box.
  19. In the Username text box, type the e-mail address of the account that you created in cPanel.
  20. In the Password text box, type the password for the e-mail account that you created in cPanel.
  21. Tap Next. Android verifies the settings, and then the Account options page appears.
  22. In the Email checking frequency list box, select how often you want Android to check the account for new messages.
  23. To set this account as the default account for sending e-mail from the device, select the Send email from this account by default check box.
  24. To receive notifications when there are new messages in the account, select the Notify me when email arrives check box.
  25. Tap Next.
  26. In the Give this account a name text box, type a description for the account, such as A2 Hosting. The description can be whatever you want.
  27. In the Your name text box, type the name that you want recipients to see on messages you send.
  28. Tap Done. Android downloads the messages for the account.