This article demonstrates how to set up access to an A2 Hosting e-mail account on Apple iOS devices, such as the iPhone and iPad.
To configure an iOS device to work with your A2 Hosting e-mail account, follow these steps:
Under Mail, tap Add Mail Account:
In the Name text box, type the display name that you want to appear on messages you send:
Select the type of incoming mail server that you want to use:
Under Incoming Mail Server, in the Host Name text box, type either the full A2 Hosting server name for your account (for example, a2ls4.a2hosting.com), or mail.example.com, where example.com represents your site's domain name.
Under Outgoing Mail Server, type the same values that you used for the incoming mail server in steps 12 to 14.
Confirm that Mail is set to ON, and then tap Save:
iOS adds the account.
On the home screen, tap Mail. iOS downloads the messages in the account.
If you already had another e-mail account configured before you added the A2 Hosting account, tap Mail, and then tap the account name in the top left corner of the screen to view the Mailboxes page. Under Mailboxes, tap the account description that you specified in step 9. iOS downloads and displays the messages in the account:
If you set up iOS to access an e-mail account using IMAP, you may receive the following error message when you try to delete an e-mail message:
Unable to Move Message The message could not be moved to the mailbox Trash.
Although the e-mail message does not appear in the iOS inbox, it is still on the mail server. (You can verify this yourself by checking the e-mail account in Webmail or another client application.)
To resolve this problem, follow these steps on the iOS device:
Under IMAP, tap the account name:
At the bottom of the page, tap Advanced:
Under Mailbox Behaviors, tap Deleted Mailbox:
Under On the Server, confirm there is a check mark next to Trash. If there is not a check box next to Trash, tap Trash:
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