How to set up Microsoft Outlook on iOS

This article demonstrates how to set up the Microsoft Outlook app on Apple iOS to access an A2 Hosting e-mail account.

To configure the Outlook app to work with your A2 Hosting e-mail account on an Apple iPhone or iPad, follow these steps:

1. Make sure you have already created at least one e-mail account for your domain. If you have not done this, please see this article to learn how to create an e-mail account using cPanel.
2. Start Outlook.
3. In the top left, tap the account icon, and then tap the gear (settings) icon:

   

   The user interface displayed in these images may differ slightly from the version you have installed.

4. On the Settings page, under Mail Accounts, tap Add Mail Account, and then tap Add Email Account:
   

   

   

5. On the Add Account page, in the Email Address text box, type the e-mail address of the account you created in cPanel, and then tap Add Account:
   

   

6. On the Add Mail Account page, under ADVANCED, tap IMAP:
   

   

7. On the IMAP page, in the Display Name text box, type the name you want to appear on messages that you send from Outlook:
   

   

8. In the Description text box, type a descriptive name for the account. The name can be anything you want (for example, A2 Hosting email account).
9. Tap Use Advanced Settings.

10. Under IMAP Incoming Mail Server, follow these steps:
    

    • In the IMAP Hostname text box, type mail.example.com, where example.com represents your domain name.
    • In the IMAP Port text box, type 993.
    • In the Port Security list box, select SSL.
    • In the IMAP Username text box, type the e-mail address of the account you created in cPanel.
    • In the IMAP Password text box, type the password for the e-mail account you created in cPanel.

11. Under SMTP Outgoing Mail Server, follow these steps:
    

    • In the SMTP Hostname text box, type mail.example.com, where example.com represents your domain name.
    • In the SMTP Port text box, type 465.
    • In the Port Security list box, select SSL.
    • In the SMTP Username text box, type the e-mail address of the account you created in cPanel.
    • In the SMTP Password text box, type the password for the e-mail account you created in cPanel.

12. Tap Sign In. Outlook logs in to the account.
    

    

13. On the Your Data, Your Way page, tap Next:
    

    

14. On the Getting Better Together page, read the information, and then tap Accept or Decline:
    

    

15. On the Powering Your Experiences page, tap Continue to Outlook:
    

    

16. Under Would you like to add another account?, tap Maybe Later. Outlook downloads any messages in the account, and the inbox appears: