Knowledge Base

How to set up Mailbird

This article demonstrates how to set up the Mailbird e-mail client application to access an A2 Hosting e-mail account and send messages.

  • This article assumes that you have already created at least one e-mail account for your domain. If you have not done this, please see this article to learn how to create an e-mail account using cPanel.
  • This article also assumes that you have some basic familiarity with e-mail protocols (SMTP, IMAP, and POP). If you are unfamiliar with these protocols, please read this article first before you try to set up a client e-mail application.

Setting up Mailbird

To configure Mailbird to work with your A2 Hosting e-mail account, follow these steps:

  1. Start Mailbird:
    • If this is the first time you are setting up an account in Mailbird, the Welcome dialog box appears automatically.
    • If you have previously set up another account in Mailbird, click the Mailbird menu, click Options, and then click the Accounts tab. Click the + icon to add an account. The Create Account dialog box appears.
  2. In the Your name text box, type the name that you want recipients to see on messages you send.
  3. In the Email text box, type the e-mail address of the account you created in cPanel.
  4. In the Password text box, type the password for the e-mail account you created in cPanel.
  5. Click Continue. Mailbird detects the mail settings for the account.
  6. In the Settings found dialog box, click Edit server settings. The Edit settings dialog box appears.
  7. Under Incoming server, in the Server type list box, select the protocol that you want to use:

    • If you want to use IMAP, select IMAP.
    • If you want to use POP, select POP3.
  8. In the Server name text box, type the A2 Hosting server name for your account.

    For information about how to determine your account's server name, please see this article.
  9. In the Port text box, type one of the following:

    • If you selected IMAP in step 7, type 993.
    • If you selected POP3 in step 7, type 995.
  10. In the Encryption list box, select SSL/TLS.
  11. Confirm that the Username text box contains the e-mail address of the account you created in cPanel. The Password text box should already contain the password. If it does not, type the account password.
  12. Under Outgoing server, in the SMTP server text box, type the A2 Hosting server name for your account.

    For information about how to determine your account's server name, please see this article.
  13. In the Port text box, type 465.
  14. In the Encryption list box, select SSL/TLS.
  15. Select the Requires authentication check box.
  16. Confirm that the Username text box contains the e-mail address of the account you created in cPanel. The Password text box should already contain the password. If it does not, type the account password.
  17. If you selected POP3 in step 7, some additional options appear under POP3 settings:

    • To maintain a copy of each message on the server, select the Leave a copy of messages on the server check box.
    • To automatically remove messages on the server after a specific length of time, select the Remove after days check box and type the number of days in the text box.
    • To remove messages from the server when you delete them, select the Remove when I permanently delete them check box.
  18. Click Continue. Mailbird downloads any messages in the account.

    If the Connect with Facebook option appears, click Skip to decline it.

More Information

For more information about Mailbird, please visit http://www.getmailbird.com.