Knowledge Base

How to set up Mozilla Thunderbird

This article demonstrates how to set up Mozilla Thunderbird to access an A2 Hosting e-mail account. If you have not already installed Mozilla Thunderbird, you can download it by visiting http://www.mozilla.org/thunderbird.

  • This article assumes that you have already created at least one e-mail account for your domain. If you have not done this, please see this article to learn how to create an e-mail account using cPanel.
  • This article also assumes that you have some basic familiarity with e-mail protocols (SMTP, IMAP, and POP). If you are unfamiliar with these protocols, please read this article first before you try to set up a client e-mail application.

Setting up Mozilla Thunderbird

To configure Mozilla Thunderbird to work with your A2 Hosting e-mail account, follow these steps:

  1. Start Thunderbird.
  2. On the Tools menu, click Account Settings. The Account Settings dialog box appears.
  3. Click Account Actions, and then click Add Mail Account. The Mail Account Setup dialog box appears.
  4. In the Your name text box, type the name that you want to appear on messages you send.
  5. In the Email address text box, type the e-mail address of the account that you created in cPanel.
  6. In the Password text box, type the password for the e-mail account that you created in cPanel.
  7. If you do not want to retype the account password every time you start Thunderbird, select the Remember password check box.
  8. Click Continue. Thunderbird automatically detects the mail server settings for the account. If Thunderbird is unable to detect the settings, make sure that you typed the correct e-mail address in step 5.
    By default, Thunderbird selects IMAP with SSL for the incoming mail server, and SMTP with SSL for the outgoing mail server. If you want to change any of these settings, click Manual config.
  9. Click Done. Thunderbird verifies the password that you provided in step 6.
  10. To close the Account Settings dialog box, click OK.
  11. To retrieve messages from the account immediately, click Get Mail. Thunderbird downloads the messages for the account.

More Information

For more information about Mozilla Thunderbird, please visit http://www.mozilla.org/thunderbird.